6v99 Responsible Gaming

Why Playing Responsibly Matters

At 6v99, we believe online betting and casino gaming should remain firmly in the category of leisure. Whether you are following a BPL cricket match, spinning the reels on a slots game, or sitting at a live casino table, the experience must stay within your personal limits and budget. Gambling is not a reliable way to earn income, and no result is ever guaranteed.

6v99 has built a full set of responsible gaming tools directly into the platform. Our support team is available 24/7 in both English and Bengali to assist any player who feels gambling is getting out of hand. This commitment goes beyond legal compliance — it is core to how we operate every single day.

Your Responsible Gaming Toolkit

6v99 provides six practical tools that any player can activate at any time from account settings or by contacting our support team. All tools are free, immediately effective for reductions, and available to every registered player in Bangladesh.

Understanding Deposit Limits

Deposit limits are one of the most effective ways to stay in control of your gambling budget. At 6v99 you can set a maximum deposit amount on a daily, weekly, or monthly basis at any time. Reductions take effect immediately. Increases require a mandatory 24-hour cooling-off period before the new higher limit comes into force — a deliberate safeguard against impulsive decisions.

To set or update your deposit limit, log in to your 6v99 account, go to Account Settings, and select Deposit Limits. You can also contact our support team at [email protected]. We recommend every player set a deposit limit from day one regardless of experience level.

If your current deposit limit still feels too high, lower it immediately through account settings. There is no minimum deposit limit — set it as low as you need to feel comfortable. The 24-hour increase rule gives you time to reconsider before any higher limit takes effect.

Self-Exclusion: Taking a Longer Break

If gambling is causing financial, emotional, or relationship problems, self-exclusion is the most decisive tool available. It suspends your 6v99 account entirely for the chosen period, prevents new account creation, and removes all promotional communications for the duration. Available periods are 1 month, 3 months, 6 months, 1 year, or permanent.

1. 1Log in to your 6v99 account and go to Account Settings, then select Responsible Gaming.
2. 2Select Self-Exclusion and choose your period: 1 month, 3 months, 6 months, 1 year, or permanent.
3. 3Confirm your choice. Your account will be suspended within 24 hours. Any pending withdrawals are processed before suspension takes full effect.
4. 4If you cannot log in, contact us directly at [email protected] to request self-exclusion by email.

Permanent self-exclusion is irreversible — once confirmed it cannot be lifted under any circumstances. For temporary periods, reinstatement is only possible after the full exclusion period has elapsed and a mandatory reflection period. 6v99 will not accept requests to lift a temporary exclusion early under any circumstances.

Time-Out: Short-Term Breaks

A time-out is designed for players who need a short pause without making a permanent decision. During a time-out your 6v99 account is temporarily suspended — you cannot log in, place bets, or make deposits. Your account balance remains safe and fully accessible once the period ends. Available durations range from 24 hours and 48 hours up to 1 week, 2 weeks, and 6 weeks.

To activate a time-out, go to Account Settings and select Time-Out, or contact our support team. Time-outs activate immediately on confirmation. Your account reopens automatically when the period expires. If you feel a longer break is needed, consider using the formal self-exclusion option instead.

Recognising Signs of Problem Gambling

Problem gambling can affect anyone regardless of age, background, or income. It tends to develop gradually and can be hard to spot in yourself. The warning signs below are common indicators that gambling may be becoming harmful for you or someone close to you.

If you recognise any of these signs in yourself, do not wait for things to worsen. Contact 6v99 support immediately at [email protected], or reach out to one of the independent organisations listed in the next section. Seeking help is a sign of self-awareness and strength, not weakness.

Protecting Minors

6v99 operates strictly as a platform for adults aged 21 and above. We apply robust age verification during registration and will request identity documents from any player whose age cannot be confirmed. Any account found to belong to a person under the age of 21 will be closed immediately and all funds returned without delay.

If you share a device with children or young people anywhere in Bangladesh — in Dhaka, Chittagong, Sylhet, Khulna, or elsewhere — always log out of your 6v99 account after every session on a shared device. Use your device parental controls to restrict access to gambling sites and never allow minors to use your phone while you are logged in.

Our Responsible Gaming Pledge

6v99 makes the following commitments to every player on the platform. These are not aspirational statements — they describe how 6v99 operates today and will continue to operate every day going forward.

Getting Help: External Support Resources

Sometimes speaking to an independent, confidential support organisation is the right next step. If you or someone you know in Bangladesh is struggling with gambling-related problems, the following resources can provide assistance.